Louisville's Trusted Cleaning & Restoration Experts
From emergency water damage and mold remediation to deep carpet cleaning, FiberCare brings 30+ years of family-run expertise to homes and businesses across Jefferson County. On time, honest pricing, no hidden fees.
Our Services
One Call. One Team. Every Surface Covered.
All six services are performed by the same IICRC-certified, fully insured technicians — we show up on time and leave the job done right.
Water Damage Restoration
24/7 emergency response for floods, burst pipes and leaks. Rapid extraction, structural drying and mold prevention — every hour counts.
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Mold Remediation
Safe, thorough mold inspection, removal and prevention. We find the source, remove the mold and stop it coming back.
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Carpet Cleaning
Truck-mounted hot water extraction — the method carpet manufacturers recommend. Deep clean, honest pricing, eco-safe products.
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Upholstery Cleaning
Fabric-code-aware cleaning for sofas, sectionals and chairs — including fabrics that cannot go to a dry cleaner.
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Tile & Grout Cleaning
High-pressure professional cleaning that gets inside grout lines household products can't touch — sealed afterward to stay cleaner longer.
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Hardwood Floor Cleaning
Controlled-moisture deep cleaning calibrated for hardwood and engineered wood — a deep clean without the warping risk.
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Why FiberCare
A Neighbor, Not a 1-800 Dispatch Line
Owner Paul Ulrich has been cleaning and restoring Louisville homes for over a decade, and FiberCare has served this community since 1993. When you call, you get a real person. When we quote, you get a real price. When we finish, we stand behind the work.
- IICRC-certified, fully insured technicians on every job
- Eco-friendly, biodegradable products safe for kids and pets
- Up-front honest pricing — no fee reveals at the door
- 100% satisfaction pledge — we re-clean free if you are not happy
- 24/7 emergency response for water damage
Reviews
What Louisville Says About FiberCare
“Fibercare was great! We had about 900sqft of carpet cleaned and it looks brand new. We have four kids and a puppy — it was in desperate need. The staff were a pleasure and we really felt like we had a five-star experience.”
— Madison W., Louisville, KY
“Paul and his team were great. We had extensive mold spreading in the basement. They were responsive, explained the process clearly, were always on time and even came in under their initial estimate. A trustworthy business with good people.”
— Nick C., Louisville, KY
“I'm a Realtor and noticed dingy grout in the primary bathroom that needed attention for my upcoming listing. Fibercare was quick, professional and thorough — floor and wall protectors down so nothing got damaged. I will absolutely use them again.”
— Realtor, Louisville, KY
Water or Flood Damage? Every Hour Counts.
Mold begins developing within 24–48 hours of water damage in Louisville homes. Professional extraction is time-critical — do not wait until morning.
FiberCare responds 24/7 for emergency water extraction, wet carpet drying and mold prevention treatment. The sooner we start, the more we save.
📞 Emergency Line: (502) 491-1242Need Help Right Now?
Call the emergency line for water damage, or request a callback for anything else.
The fastest way to reach us is by phone — you will speak to a real person, not a call center.
📞 Call (502) 491-1242Prefer to write? Email info@fibercareky.com and we will get back to you the same business day.
FAQs
Common Questions, Straight Answers
How often should I have my carpets professionally cleaned?
It depends on foot traffic, pets and children, but most Louisville homes benefit from professional cleaning every 6–12 months. Homes with pets or allergy sufferers should lean toward every 6 months.
How long does carpet take to dry after cleaning?
Typically 6–12 hours depending on humidity, carpet thickness and airflow. We use high-powered extraction to remove as much moisture as possible, and we will give you tips to speed drying before we leave.
Are your cleaning products safe for children and pets?
Yes. We use non-toxic, eco-friendly, biodegradable cleaning solutions. They are safe for your whole family — including the four-legged members.
Can you remove pet urine stains and odors?
In most cases, yes. We use enzyme-based treatments and deep extraction that target the odor-causing bacteria in the carpet backing and padding, not just the surface. Severe long-term contamination may need pad replacement — we will always tell you honestly.
Do you really respond 24/7 for water damage?
Yes. Water damage gets worse by the hour and mold can start within 24–48 hours, so our emergency line is answered around the clock, every day of the year.
Do you serve my area?
We cover all of Louisville and Jefferson County plus Oldham, Shelby and Bullitt counties — including Jeffersontown, St. Matthews, Middletown, Anchorage, Prospect, Crestwood and La Grange. Call to confirm your neighborhood.
Service Areas
Proudly Serving Louisville & the Eastern Suburbs
Based on Shelbyville Road in east Jefferson County, we cover all of Louisville plus Oldham, Shelby and Bullitt counties. If your neighborhood is not listed, call us — our coverage likely extends further.